From scrambled relationships to solid retention
You’re not losing clients because they didn’t need you. You’re losing them because they never felt truly understood.
Every exit bleeds your budget, demoralises your teams and turns your hard-won acquisition efforts into dead weight.
Yet time and again, businesses obsess over filling the funnel—pouring cash into lead gen—while the back door stays wide open. Why?
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Lack of ongoing customer engagement strategy.
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Poor onboarding leaving new customers feeling 'meh'.
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Misalignment between sales and customer service/product teams.
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Your CRM and tech stack not giving you the customer insights you need.
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Why do clients leave?
How does Fried Egg Marketing® help?
Attracting only your perfect-fit customers means you can pour all your efforts and investment into those that add the most value to your business. This means your processes, tech, systems and products can be built with your perfect customers in mind. How can they resist that?
Fried Egg Marketing brings completely alignment to your marketing, sales and customer service teams so your customers receive a consistent message and experience throughout their journey. No nasty surprises, no disappointments.
Your CRM and customer engagement systems are crucial for reducing customer churn. The Fried Egg Marketing approach will ensure you're leveraging tech to get the insights you need to delight your customers at every step of their journey with you using health scoring, engagement pathways and excellent content.